Can I get a sample tile of products I am interested in?

Samples are generally available in full format of tile of interest. Samples are charged for, but payment can be reimbursed when sample is returned. For ease of transaction, keep your paperwork and bring with you when you are returning sample tiles.

Will Port Kembla Tiles install my tiles as well?

Yes, we have a full time team of tilers that will install your job, provided you have purchased our products.

What is an "Order in" Item?

Some items displayed are not stocked in our warehouse or have to be ordered in on a job per job basis. These items have special conditions of sale attached. For example your order may need 6-12 weeks arrival time depending on country of origin.

How many tiles should I keep as spares at the end of a tiling job?

Keeping a few spare tiles at the end of a job is always highly recommended. In the unlikely event that you need to replace a tile having the exact same shade and calibre will enable this to be done in a way that will look exactly the same as the original job.

The number of tiles you should keep will depend on the size of tile you have installed and the total area that was originally tiled. As a general rule a minimum of 5 - 10 tiles or approximately 4-5% of the total job quantity.

What are the most common types of ceramic tile?

The most popular type of ceramic tile used in the Australian market is glazed porcelain, a product which cleverly combines a strong porcelain body with a traditional, easy to clean glaze. Natural and polished porcelain tiles are not glazed: what you see on the surface is the same throughout the body of the tile. Polished porcelain is produced by polishing a natural porcelain tile body to produce a glossy marble-like finish.

Regular glazed ceramic walls and floor tiles are usually fired once (monocottura) or twice (bicottura). Most tiles manufactured today can be fixed to floors or walls. Other popular types of tile include extruded products like terracotta and quarry tiles. Ceramic mosaics are used extensively in swimming pools.

How much wastage should be added when ordering tiles?

If the area is fairly regular in terms of overall dimensions, 10 per cent extra should be enough. However, if the tile in question is an unusual shape, or the area to be tiled is a complex shape than 15 per cent is probably a better figure.

Having a few spares is a good idea, because if you need more of the same shade (batch number) it may not be available.

Port Kembla Tiles - Opening Hours

Monday – Friday: 09am to 04:30pm
Saturday: 09am to 01pm

Monday – Friday: 06:30am to 04:30pm